Privacy Policy for Convaalexa Digital Academy.
Last Updated: 15/Dec/2024
Convaalexa Digital Academy ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
when you use our mobile application ("App") and website ("Site") (collectively, the "Service"). By
accessing or using Convaalexa Digital Academy, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect personal and non-personal information when you use Convaalexa Digital Academy. This includes:
● Personal Information: This is data that can be used to identify you, such as:
○ Name
○ Email address
○ Phone number
○ Delivery address
○ Payment information (credit/debit card details)
○ Account login credentials
○ Order history
● Non-Personal Information: This includes data that cannot be used to identify you
directly, such as:
○ Device information (e.g., model, operating system, browser type)
○ IP address
○ Usage data (e.g., pages visited, time spent, features used)
○ Location data (if you enable location services on your device)
2. How We Collect Information
● Directly from You: When you register for an account, place an order, subscribe to our
newsletter, or contact customer support.
● Automatically: We use cookies, analytics tools, and similar technologies to collect
usage data and improve our Service.
● From Third Parties: We may receive information from payment processors, delivery
partners, or social media accounts if you choose to link them to your Convaalexa Digital Academy account.
3. How We Use Your Information
We use your information for the following purposes:
● To process and fulfill your orders
● To provide customer support and respond to your inquiries
● To send order updates, promotional offers, and service-related notifications
● To improve our Service and enhance user experience
● To analyze trends and usage patterns for business purposes
● To prevent fraud and ensure the security of our platform
● To comply with legal obligations and resolve disputes
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
● Service Providers: We may share your data with vendors, payment processors,
delivery partners, and other third-party service providers who assist us in operating the
Service and fulfilling orders.
● Legal Compliance: We may disclose your information if required by law, regulation, or
legal process, or to protect our rights and interests.
● Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of that transaction.
● With Your Consent: We may share your information if you consent to such sharing.
5. Security of Your Information
We take the security of your personal information seriously and use reasonable measures to
protect it from unauthorized access, alteration, disclosure, or destruction. However, no method
of transmission over the internet or method of electronic storage is 100% secure, and we cannot
guarantee absolute security.
6. Your Rights and Choices
● Access and Correction: You have the right to access and update your personal
information. You can modify your account details by logging into your account on our
App or Site.
● Deletion: You may request that we delete your account and personal data, subject to
certain exceptions (e.g., for legal or business purposes).
● Opt-out of Marketing Communications: You can unsubscribe from our promotional
emails by clicking the "unsubscribe" link in the email or by updating your communication
preferences in your account settings.
● Cookie Preferences: You can control cookie settings through your browser or device
settings, but please note that disabling cookies may affect your experience with the
Service.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixel tags) to
enhance your experience on our App and Site. These technologies help us analyze user activity,
remember your preferences, and provide personalized content and ads.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being
sent. However, some features of the Service may not function properly if cookies are disabled.
8. Data Retention
We retain your personal information for as long as necessary to provide our Service, comply
with legal obligations, resolve disputes, and enforce our agreements. After this period, we will
delete or anonymize your data unless we are required to retain it by law.
9. International Data Transfers
Convaalexa Digital Academy is based in India, and your personal data may be transferred to and stored in servers located outside your country of residence. By using the Service, you consent to the transfer of your data to countries with different data protection laws.
10. Children’s Privacy
Convaalexa Digital Academy does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the
updated policy on this page and update the "Last Updated" date at the top. We encourage you
to review this Privacy Policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise
your rights related to your personal information, please contact us at:
Convaalexa Digital Academy
Email: bijoy05052020@gmail.com
Phone:+91 9022039511
This Privacy Policy is intended to help users understand how their personal data is handled
while using the Convaalexa Digital Academy service. Feel free to update the placeholders (like contact information) before publishing it on your app and website.